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Sign-In

Introduction​

The Sign-In process in Skapp ensures secure access for all users, including the Super Admin and other roles. This guide provides step-by-step instructions for signing in, managing first-time access, and resetting passwords, ensuring a seamless login experience.

First-Time User Sign-In​

First-time users should receive temporary login credentials through super admin. Follow these steps to access the platform and sign-up to your account.

Signin Page

1. Enter Temporary Credentials​

  1. Navigate to the Sign-In page.
  2. Enter your Username and Temporary Password.

2. Click on Sign-In Button​

  1. Click the Sign-In button.
  2. Upon successful login, you will be redirected to the Password Reset page.

Resetting Your Password​

Password Reset Page

1. Password Requirements​

When creating or resetting a password, ensure it meets the following criteria:

  • At least one lowercase character.
  • At least one uppercase character.
  • At least one number.
  • At least one special character (e.g., @, $, %, etc.).
  • Minimum length of 8 characters.

2. Set a New Password​

  1. Enter your New Password in the password field.

3. Confirm the Password​

  1. Re-enter your password in the Confirm Password field to ensure they match.

4. Submit the New Password​

  1. Click the Reset Password button to finalize the process.
  2. Upon successful password reset, you will be redirected to the Dashboard.